SpectroSERVER fails to start after a crash
Article ID: 138558
Updated On:
Products
CA Spectrum
Issue/Introduction
The customer is seeing the following error in the Control Panel and $SPECROOT/VNM.OUT file when trying to start the SpectroSERVER after a crash:
ERROR: This application has been started using a Spectrum database
which was not gracefully closed. The application will now shut down
to allow you to load and initialize a previously-saved good database.
Could not open the database. VNM exiting.
....
SS won't start after hard reboot.
Environment
Release : Any
Component : DX NetOps Spectrum Core / SpectroSERVER
Cause
The SpectroSERVER database is corrupt. A reload of a previously good database save is required to start the server.
Resolution
The SpectroSERVER will not start if it detects the database is corrupt. A database restore of a previously saved database is required to get the SpectroSERVER back up and running.
Additional Information
Feedback
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