9.3.3 install error Trampoline must not be defined by the bootstrap classloader

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Installation error installing NFA 9.3.3.

java.lang.Error: Trampoline must not be defined by the bootstrap classloader

at sun.reflect.misc.Trampoline.<clinit>(Unknown Source)

at java.lang.Class.forName0(Native Method)

at java.lang.Class.forName(Unknown Source)

at sun.reflect.misc.MethodUtil.getTrampolineClass(Unknown Source)

at sun.reflect.misc.MethodUtil.access$000(Unknown Source)

at sun.reflect.misc.MethodUtil$1.run(Unknown Source)

at sun.reflect.misc.MethodUtil$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at sun.reflect.misc.MethodUtil.getTrampoline(Unknown Source)

at sun.reflect.misc.MethodUtil.<clinit>(Unknown Source)

at javax.swing.UIDefaults.getUI(Unknown Source)

at javax.swing.UIManager.getUI(Unknown Source)

at javax.swing.JPanel.updateUI(Unknown Source)

at javax.swing.JPanel.<init>(Unknown Source)

at javax.swing.JPanel.<init>(Unknown Source)

at javax.swing.JPanel.<init>(Unknown Source)

at javax.swing.JRootPane.createGlassPane(Unknown Source)

at javax.swing.JRootPane.<init>(Unknown Source)

at javax.swing.JFrame.createRootPane(Unknown Source)

at javax.swing.JFrame.frameInit(Unknown Source)

at javax.swing.JFrame.<init>(Unknown Source)

at com.zerog.ia.installer.LifeCycleManager.a1(Unknown Source)

at com.zerog.ia.installer.LifeCycleManager.a3(Unknown Source)

at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

at com.zerog.ia.installer.Main.main(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.zerog.lax.LAX.launch(Unknown Source)

at com.zerog.lax.LAX.main(Unknown Source)

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Resolution

Move the user TEMP and TMP directory to D:\temp or another directory  instead of %USERPROFILE%\AppData\Local\Temp and try the installation again.