I am running the CA LDAP Server ldaptest IVP script to verify the product installation and getting 'ERROR - No Databases were defined in LDAP, Exiting' message, what causes this?

Products

• ACF2
• ACF2 - DB2 Option
• ACF2 for zVM
• ACF2 - z/OS
• ACF2 - MISC
• PanApt
• PanAudit

Issue/Introduction

I am running the CA LDAP Server ldaptest IVP script to verify the product installation and getting 'ERROR - No Databases were defined in LDAP, Exiting' message, what causes this?

Environment

Release:
Component: ACF2MS

Resolution

The 'ERROR - No Databases were defined in LDAP, Exiting' can be an indication that the no databases were defined or found at the hostname because the hostname does not exist.

The following steps can be used to verify and correct the '-h' hostname specification in the ldaptest script.
Syntax of the ldaptest script: ./ldaptest -u userid -w password -h host -p port

** Steps to determine ip for LDAPTEST -h specification: 

1) Ping the host name

   TSO PING SYS1.TEST.COM
   CS V1R13: Pinging host SYS1.TEST.COM (###.###.##.###)

2) Use nslookup to confirm ip/hostname

   TSO nslookup ###.###.##.###

   EZB3170I Server:  sys1us.test.com  
   EZB3172I Address:  ###.###.#.###   

   EZB3170I Name:    sys1.test.com  
   EZB3172I Address:  ###.###.##.###  

 3) Use ip in the ldaptest '-h' specification, for example:

    ./ldaptest -u userid -w password -h ###.###.##.### -p nnn