SAXParseException Sending Forgotten Password Admin Tasks SOAP Calls via TEWS API

Products

• CA Identity Manager

Issue/Introduction

I have sent the first SOAP Call to invoke Forgotten Password Admin Task and got a correct response which contains a question. However, when I sent the second SOAP Call with the correct answer I got the following error message.

 

org.xml.sax.SAXException: The prefix "wsdl" for element "wsdl:_BAR_VerifyAnswer_BAR_" is not bound.

org.xml.sax.SAXParseException; lineNumber: 21; columnNumber: 41; The prefix "wsdl" for element "wsdl:_BAR_VerifyAnswer_BAR_" is not bound.

 

Here is my SOAP request:

 

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

  <soap:Body>

     <PublicTaskContext xmlns="http://tews6/wsdl">

        <transaction_id>95388873-59095bba-a8065180-7c6780b</transaction_id>

        # This is the transaction_Id from the previous return payload

     </PublicTaskContext>

     <ForgottenPasswordSearch xmlns="http://tews6/wsdl">

        <Subject index="0">

           <UID>UserID</UID>

           # Represents the user login ID   

           <wsdl:_BAR_VerifyAnswer_BAR_>Tom Cruise</wsdl:_BAR_VerifyAnswer_BAR_>

           # Answer to the question

        </Subject>

     </ForgottenPasswordSearch>

  </soap:Body>

</soap:Envelope>

 

Here is the response

 

<soapenv:Envelope xsi:schemaLocation="http://schemas.xmlsoap.org/soap/envelope/ http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tews="http://tews6/wsdl" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

   <soapenv:Body>

      <soapenv:Fault>

         <faultcode>soapenv:Client</faultcode>

         <faultstring>Error parsing incoming document.</faultstring>

         <detail>

            <tews:ImsException version="6.0" xmlns="http://tews6/xsd/common">

               <tews:exception>

                  <tews:name>org.xml.sax.SAXException</tews:name>

                  <tews:code>300</tews:code>

                  <tews:description>org.xml.sax.SAXException: The prefix "wsdl" for element "wsdl:_BAR_VerifyAnswer_BAR_" is not bound.

org.xml.sax.SAXParseException; lineNumber: 21; columnNumber: 41; The prefix "wsdl" for element "wsdl:_BAR_VerifyAnswer_BAR_" is not bound.</tews:description>

                  <tews:transaction/>

               </tews:exception>

            </tews:ImsException>

         </detail>

      </soapenv:Fault>

   </soapenv:Body>

</soapenv:Envelope>

Environment

Release: 14.x

Component: Identity Manager

Cause

There is a syntax error in the SOAP request XML.

Resolution

Modify the following in SOAP request XML

 

From

<wsdl:_BAR_VerifyAnswer_BAR_>First Lastname</wsdl:_BAR_VerifyAnswer_BAR_>

 

To

<_BAR_VerifyAnswer_BAR_>first Last Name</_BAR_VerifyAnswer_BAR_>

 

So essentially, removing wsdl: