Awe-9999 error thrown when opening various Applications Manager objects (Imports, Notifications, etc)

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

An AwE-9999 error can occur when opening various Applications Manager objects, such as import, notification details, etc after upgrading to Applications Manager version 9.3. An example of the error below and how to reproduce:

*Import*

Select Activities > Import > File > Open Import File

Error Thrown:

java.lang.NullPointerException

at com.appworx.client.screen.impexpmgr.ExportMgr.A(ExportMgr.java:1557)

at com.appworx.client.screen.impexpmgr.A.ઋ(FileListD.java:168)

at com.appworx.client.screen.impexpmgr.A.<init>(FileListD.java:158)

at com.appworx.client.screen.impexpmgr.ImportMgr.F(ImportMgr.java:872)

at com.appworx.client.screen.impexpmgr.ImportMgr.U(ImportMgr.java:90)

at com.appworx.client.screen.impexpmgr.ImportMgr$10.actionPerformed(ImportMgr.java:511)

at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)

at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)

at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)

at javax.swing.DefaultButtonModel.setPressed(Unknown Source)

at javax.swing.AbstractButton.doClick(Unknown Source)

*Notification Details*

Select Object Admin > Development > Notifications > Edit any existing notification > Select New or  highlight existing notification detail  and select Edit

Error Thrown:

java.lang.NullPointerException

at com.appworx.client.screen.notificationMgr.A$_A.ঔ(GeneralPanel.java:890)

at com.appworx.client.screen.notificationMgr.A$_A.খ(GeneralPanel.java:863)

at com.appworx.client.screen.notificationMgr.A$_A.<init>(GeneralPanel.java:471)

at com.appworx.client.screen.notificationMgr.A$_A.<init>(GeneralPanel.java:406)

at com.appworx.client.screen.notificationMgr.A$1.actionPerformed(GeneralPanel.java:327)

at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)

at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)

at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)

at javax.swing.DefaultButtonModel.setPressed(Unknown Source)

at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)

at java.awt.Component.processMouseEvent(Unknown Source)

at javax.swing.JComponent.processMouseEvent(Unknown Source)

at java.awt.Component.processEvent(Unknown Source)

Environment

Release: 9.x

 

Component: Applications Manager

Cause

Master Name in client connection.properties has mixed case and/or incorrect master name

Resolution

Edit the Master Name in client connection.properties. Master Name should be in all caps AND must match Automation Engine Name.