This certificate is already installed as a certificate authority.
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This certificate is already installed as a certificate authority.

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Article ID: 137043

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Updated On:

Products

CIS COMMON SERVICES FOR Z/OS 90S SERVICES DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS COMMON PRODUCT SERVICES COMPONENT Common Services Datacom/AD CA ECOMETER SERVER COMPONENT FOC Easytrieve Report Generator for Common Services INFOCAI MAINTENANCE IPC UNICENTER JCLCHECK COMMON COMPONENT LDAP SERVER FOR Z/OS Mainframe VM Product Manager CHORUS SOFTWARE MANAGER CA ON DEMAND PORTAL CA Service Desk Manager - Unified Self Service PAM CLIENT FOR LINUX ON MAINFRAME MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME GRAPHICAL MANAGEMENT INTERFACE WEB ADMINISTRATOR FOR TOP SECRET Xpertware MF - MISC OLD CODES SERVICE ASSURE GENERIC UNISERVICE FOR CICS GENERIC UNISERVICE II Output Management Web Viewer

Issue/Introduction

Customer was following the instructions as per 


Download the Digicert CA Certificate


The Digicert Certificate Authority (CA) certificate is used for CA SMP/E Internet Service Retrieval.
Follow these steps:

  1. Go to the following website to download the Digicert CA certificate:

    https://casupport.broadcom.com/cadocs/0/certs/eapi/digi-intermediate.crt

  2. Note the location of the file on your workstation where the certificate was downloaded

Clicking on the link above, resulted in the following


 

Environment


Using Firefox as Internet browser

Cause

    Possible incompatibility with Firefox  

Resolution

  • Try a different browser other than Firefox
  • Internet Explorer was able acquire the DIGICERT certificate successfully