Error accessing CA 7 via ISPF unable to logon.

Products

• CA 7 Workload Automation

Issue/Introduction

User gets the following messages when logging on to CA 7 via ISPF.

 

CA-7.X002(20 1832) REQSESS  FAILED, R15 = 00E000FE                         

CA-7.X015(20 1852) REQSESS  FAILED, R0 = 00000000                           

CA-7.X010(20 18BA) RTNCD = 00000010  FDBK2 = 00000012                        

CA-7.X005(00 03E2) SESSION TERMINATED DUE TO ERROR  

Environment

Product: CA 7 

Resolution

Check the following:

• Verify the APPLID in the Clist is correct.
• Verify that APPLID is defined to VTAM via command: D NET,ID=xxxxxxxx (where xxxxxxxx is the APPLID).
• Verify the ACB's are defined to VTAM.
• If trying to access CA 7 from a remote lpar, verify the ACB is setup for cross domain (CDRM).
• Check CA 7 Datacom MUF for any error messages.