Jboss- Tasks Stuck in-progress - restarting the IMS MDB

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

Requests are being stuck in In Progress status. This applies only to to JBoss clusters and has been found to sometimes kick start tasks that seem to be stuck in-progress.

Environment

Identity Manager on Jboss

Resolution

--Restart the message Driven Bean--

 

(1) Restart the message driven bean. 

 

This has been known to kick start messaging functionality in Jboss.

 

In Identity Manager, the Message Driven Bean that will talk to the main queue is SubscriberMessageEJB. This allows it to effectively "move" the messages to a different jboss node instead of the one where things are stuck (not moving).

 

Please contact your Jboss support for further assistance with this...

 

https://access.redhat.com/documentation/en-us/red_hat_jboss_enterprise_application_platform/7.0/html/developing_ejb_applications/message_driven_beans-1

 

-----------------------------

Using the CLI, connect to the JBoss instance you want to manage and run:

 

cd deployment=iam_im.ear/subdeployment=iam_im_identityminder_ejb.jar/subsystem=ejb3/message-driven-bean=SubscriberMessageEJB

 

To stop the delivery to the MDB:

 

:stop-delivery

To start the delivery to the MDB:

 

:start-delivery