The "Audit-Pending Approval Tasks Report" report display no records

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

The "Audit-Pending Approval Tasks Report" report always display the "There are no Records found" message.

All other reports are working fine.

Environment

Identity Manager 14.x, 12.x

Virtual Appliance and Non-Virtual Appliance

Cause

The problem is a missing configuration in the "<Environment-Name>_environment_settings.xml"

Resolution

• From Identity Manager Management Console, export the Environment, the zip file
• Edit the "<Environment-Name>_environment_settings.xml"

 

Search for the following entries:

<AuditProfile objecttype="USER" auditlevel="BOTHCHANGED">

...

   <AuditProfile objecttype="GROUP" auditlevel="BOTHCHANGED">

<AuditProfileAttribute name="%GROUP_MEMBERSHIP%" auditlevel="NONE"/>

<AuditProfileAttribute name="%NESTED_GROUP_MEMBERSHIP%" auditlevel="NONE"/>

<AuditProfileAttribute name="%GROUP_ADMIN%" auditlevel="NONE"/>

   </AuditProfile>

   <EventState name="COMPLETE" severity="NONE"/>

   <EventState name="INVALID" severity="CRITICAL"/>

   <EventState name="AUDIT" severity="NONE"/>

 

 

• Add the entry:

 

<EventState name="PENDING" severity="NONE"/> 

 

• So, the entry will be like this:

<AuditProfile objecttype="USER" auditlevel="BOTHCHANGED">

...

   <AuditProfile objecttype="GROUP" auditlevel="BOTHCHANGED">

<AuditProfileAttribute name="%GROUP_MEMBERSHIP%" auditlevel="NONE"/>

<AuditProfileAttribute name="%NESTED_GROUP_MEMBERSHIP%" auditlevel="NONE"/>

<AuditProfileAttribute name="%GROUP_ADMIN%" auditlevel="NONE"/>

   </AuditProfile>

   <EventState name="COMPLETE" severity="NONE"/>

   <EventState name="INVALID" severity="CRITICAL"/>

   <EventState name="AUDIT" severity="NONE"/>

   <EventState name="PENDING" severity="NONE"/> 

• After that, save the file, zip all them again, and re-import the environment.

• Restart the environment to the change takes effect.

 

Additional Information

This article refers only to "Audit-Pending Approval Tasks Report" report.