EWS0501E Endevor maintenance level is not supported

Products

• Endevor
• Endevor - ECLIPSE Plugin

Issue/Introduction

Following a maintenance push a couple weeks ago, users are reporting that they are unable to connect to Endevor from Compuware Topaz.  Found following error message in the Endevor web services joblog:

+ <APICTL                                                   

+ APIRC="0000"                                             

+ APIMES="getConnection() Successful"                      

+  ACTION="CONNE" RELEASEID="B1800D"                       

+ XID="xxxxxSTC####" >                                 

+ <AACTL                                                   

+ AACTLRC= "0024" AACTLRE= "0044"                          

+ AACTLMES="EWS0501E Endevor Release not supported"

 

 

Environment

Release : 18.0

 

 

Resolution

This message means that the Endevor Webservice is not compatible with Backend (Mainframe Endevor),  this error message comes from 64 bit Java support PTF (using new encryption algorithm).  

Solution: 

Apply Endevor maintenance to Backend,  update Endevor STC libraries (reinstall Web Services), make sure Endevor Web Services is in sync with Mainframe Endevor.