What BrightIdeas sites are supported by Rally Support?

Products

• CA Agile Central SaaS (Rally)
• CA Agile Central On Premise (Rally)

Issue/Introduction

What Brightideas sites are supported by Rally Support?

Environment

Release:

Component:

Resolution

Rally support only supports the integration between Rally and Brightideas.

 

Setup Information can be located here:

 

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/agile-development-and-management/rally-platform-ca-agile-central/ca-agile-central/integrating-top/rally-idea-manager-overview/rally-idea-manager-administrator.html

 

Customers can create their own integration with Brightideas.  Those urls are normally setup as https://yourc[email protected] and are not support by Rally support.

 

In those instances customers will need to reach out to BrightIdeas support directly at 

https://support.brightidea.com.