What BrightIdeas sites are supported by Rally Support?
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What BrightIdeas sites are supported by Rally Support?

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Article ID: 136515

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Updated On:

Products

CA Agile Central SaaS (Rally) CA Agile Central On Premise (Rally)

Issue/Introduction

What Brightideas sites are supported by Rally Support?

Resolution

Rally support only supports the integration between Rally and Brightideas.

 

Setup Information can be located here:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/agile-development-and-management/rally-platform-ca-agile-central/rally/integrating-with-rally/idea-manager/rally-idea-manager-for-administrators/rally-idea-manager-integration-setup.html 

 

Customers can create their own integration with Brightideas.  Those urls are normally setup as https://<Company>@brightideas.com and are not support by Rally support.

 

In those instances customers will need to reach out to BrightIdeas support directly at 

https://support.brightidea.com