[ERROR] [EPAgent] jetty start fail

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

Siteminder Agent Metrics are not showing 

EPAgent log contains:

[ERROR] [EPAgent] jetty start fail

java.net.BindException:

Address already in use

     

  at sun.nio.ch.Net.bind0(Native Method)

     

  at sun.nio.ch.Net.bind(Net.java:460)

Environment

Release : 13.2

Component : APM Agents

Cause

port numbers are not configured correctly 

Resolution

resolved after updating port details in IntroscopeEPAgent.properties and IntroscopeCAPIConfig.xml

1- stop EPAgent and siteminder webagent. 

2- modify EPAgent profile (make backup copy before change) 

introscope.epagent.config.networkDataPort= ####

introscope.epagent.config.httpServerPort= ####

Make sure that the above two ports are not in use on the system. 

3- modify IntroscopeCAPIConfig.xml on APM-SS0 side ((make backup copy before change)

name="epagent_httpServerPort" value="####"

name="epagent_networkDataPort" value="####" 

4- start siteminder webagent. and EPAgent