Failure installing Robot on Windows

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The following message was displayed while installing the Robot on Windows:

Not all ocx/dll files are registered properly.

The file(s): C:\Program  Files (x86)\Nimsoft\lib\nimbus.dll;

Environment

Release : Any UIM GA

Component : UIM - ROBOT

Cause

Possible cause would be the missing Microsoft Visual C++ 2008 Redistributable x64 and x86 packages.

Resolution

Check points:

1. 

Please check if they were installed successfully in Control Panel - Programs and Features.

 

2. Temporarily disable the  Antivirus and reinstall the robot.

 

3. Use the command prompt to navigate to the directory where the file to be registered/unregistered resides.

Once there, use the following syntax:

To register a file:

regsvr32 filename (Note that regsvr32.exe is located in C:\Windows\System32\ directory)

cd "\Program Files (x86)\Nimsoft\lib"

C:\Windows\System32\regsvr32.exe nimbus.dll