Failure installing Robot on Windows 2012 R2

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The following message was displayed while installing the Robot on Windows 2012 R2:

Not all ocx/dll files are registered properly.

The file(s): C:\Program  Files (x86)\Nimsoft\lib\nimbus.dll;

Environment

Release : 9.0.2

Component : UIM - ROBOT

Cause

Possible cause would be the missing Microsoft Visual C++ 2008 Redistributable x64 and x86 packages. Please check if they were installed successfully in Control Panel - Programs and Features.

 

Antivirus may also cause this issue.

Resolution

Temporarily disable the antivirus and reinstall the Robot.

Potential workaround

Use the command prompt to navigate to the directory where the file to be registered/unregistered resides.

Once there, use the following syntax:

To register a file:

regsvr32 filename (Note that regsvr32.exe is located in C:\Windows\System32\ directory)

cd "\Program Files (x86)\Nimsoft\lib"

C:\Windows\System32\regsvr32.exe nimbus.dll