User is locked out of the "date" field in mode JOB
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User is locked out of the "date" field in mode JOB

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Article ID: 136394

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Updated On:

Products

Deliver View

Issue/Introduction


We have a user of Ca View while in mode JOB - typed in something and now can not update the "TO DATE" field 





Environment

Release : 12.2

Component : CA View

Resolution

Delete the Users Profile in Ca View as follows : -  

Get the user to logoff Ca View 


From the Command Line in Ca View enter DEF USER 


Locate the User and just make a note of their profile values  for reference  


Then just Delete that user  (option D in the SEL field) and have them log back into CA View - their profile will be created when they log back into Ca View - the user is then able to successfully navigate and enter data in the JOB Mode screen.