query_monitor_entries(): Unable to convert class 'devTableEntry', instance '/', attribute 'devCapacity' of monitor index 19 into a valid OID

Products

• CA Systems Performance for IM (SystemEdge)
• CA Spectrum
• DX NetOps

Issue/Introduction

0042486 2019-08-20 19:00:53.76 [W]-1310- se/monitor.c[1567]         : query_monitor_entries(): Unable to convert class 'devTableEntry', instance '/', attribute 'devCapacity' of monitor index 19 into a valid OID, got 1.3.6.1.4.1.546.1.1.1.7.1.14.0
0042487 2019-08-20 19:00:53.76 [W]-1310- se/monitor.c[1567]         : query_monitor_entries(): Unable to convert class 'devTableEntry', instance '/', attribute 'devCapacity' of monitor index 20 into a valid OID, got 1.3.6.1.4.1.546.1.1.1.7.1.14.0
0042488 2019-08-20 19:01:23.79 [W]-1310- se/monitor.c[1567]         : query_monitor_entries(): Unable to convert class 'devTableEntry', instance '/', attribute 'devCapacity' of monitor index 19 into a valid OID, got 1.3.6.1.4.1.546.1.1.1.7.1.14.0

Environment

sysedge 12.9 - Windows

Cause

You can ignore the error, which is being caused by some built-in monitors (as follows), enabled by default.

monitor devTableEntry '/'  devCapacity 19 0x0      300 absolute >= 95 'File System Usage (percentage)'     '' 'devTableEntry' 'Root'  'devCapacity' warning
monitor devTableEntry '/'  devCapacity 20 0x0      300 absolute >= 98 'File System Usage (percentage)'     '' 'devTableEntry' 'Root'  'devCapacity' minor

Resolution

Here is steps to disable these monitors.

1. Open Control Panel in Windows, change display setting from Category to Icon, open CA SystemEDGE
2. Stop SystemEDGE service.
3. Go to Users\public\CA\SystemEDGE\port<Port Number>
4. Open sysedge.cf
5. Comment out above lines, save it.
6. Rename sysedge.mon
7. Start SystemEDGE service.