Delay in Allocation Calculation after XOG

Products

• Clarity PPM On Premise

Issue/Introduction

When xogging in team records with allocation, the Allocation takes some time to update, but the Remaining Allocation updates immediately after the XOG completes.

What would be the reason for this? 

Environment

Release : All releases

Component : CA PPM PROJECT MANAGEMENT

Cause

Time Slice job configuration

Resolution

The Remaing Allocation is a virtual attribute that does not rely on slice data to calculate so it gets updated immediately.

However, the Allocation value is calculated based on allocation slices, and the allocation slices do not update or get created until the Time Slicing job runs. For example, if the Time Slicing job runs once per minute, it would take up to a minute after the XOG for the Allocation amount to update. 

Please check how often the Time slicing job is set to run. If values are not being updated at all, the time slicing job might actually be paused.