Rally - User has a last active date without a last login date
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Rally - User has a last active date without a last login date

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Article ID: 136157

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

When looking at a user, the last active date shows a date even though the user has never logged in.  In some cases, the last active date may even show a date that precedes the creation date of the user.

Cause

This is related to a defect that has since been resolved where, when a user was copied to create a new user, the last active date of the original user was copied to the new user.

Resolution

The root cause of this issue has been resolved, however there are likely still some user accounts that have the last active date field populated even though they have not logged in.