cdm probe having communication error while opening gui

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Cannot access cdm probe gui from Infrastructure Manager on linux OS

Get a communication error message prompt

Environment

Release : 8.51

Component : cdm

Resolution

Ensure robot version is 7.91 version or higher on the affected robot where cdm probe gui is not working 

Add below key in controller section of controller on this robot via raw configure 

reuse_async_session = 1 

Restart the robot 

From controller release notes

Note:probe_config_get callback fails every other time. To implement the fix, add the new key reuse_async_session = 1 to the controller section of robot.cfg. 

Additional Information

controller probe release notes