Error while retrieving list of Projects. (500 Network Error machine.devtest.net Name or service not known)

Products

• Service Virtualization

Issue/Introduction

After logging in DevTest Portal get this error message:

Error while retrieving list of Projects. (500 Network Error machine.devtest.net Name or service not known)

Environment

All supported DevTest releases.

Cause

In the phoenix.properties file this property was set to a hostname value Portal did not recognize:

reshub.hostname=machine.devtest.net

Resolution

Since all the DevTest components are running on the same machine, updated phoenix.properties to set the reshub.hostname value to the same as the registry.host:

 

registry.host=machine.server.devtest.net 

 

Was

reshub.hostname=machine.devtest.net 

changed to:

reshub.hostname=machine.server.devtest.net 

Restart the Portal.