Out Of Office Assistant task shows no users for delegation
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Out Of Office Assistant task shows no users for delegation


Article ID: 135968


Updated On:


CA Identity Manager CA Identity Suite


We are trying set Out Of Office Assistant in IDM but after enabling it from management console the search screen is not giving any user list. the 3rd step is not working. 


To delegate work items for yourself

  1. In the User Console, select Home, Out of Office Assistant.
    The Out of Office Assistant screen appears.
  2. Click Add User.
    A select user screen appears.
  3. Search for and select one or more users to act as delegate.
    The users are added to the delegate list.


Identity Manager


The Admin Role giving users access to the Out of Office Assistant task, e.g. Self Delegator, did not have a proper Member scope rule. 


On the Members tab of the Self Delegator admin role, ensure the scoping is set correctly. 

If, for example, you want all users to be able to select any other user as a delegate, the Member Rule would be that all users are members of the role, and they manage all User objects.
This can be modified as desired so users can search only for users in their own department, etc.