Identity Manager does not create IM_AUTH_USER during installation
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Identity Manager does not create IM_AUTH_USER during installation

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Article ID: 135893

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Updated On: 02-19-2025

Products

CA Identity Manager CA Identity Suite

Issue/Introduction

During the Identity Manager installation when the management console secure flag is set to true no user is saved in the IM_AUTH_USER table. 

 


Environment

All Identity Manager

Resolution

The below instructions discuss modifying your database directly.  We strongly recommend you have a backup and discuss these changes with your database administrator. 

You can manually add the user into the IM_AUTH_USER table by running an insert statement.  Below is an example of a statement you may run:

INSERT INTO [dbo].[IM_AUTH_USER]
([USER_NAME]
,[PASSWORD]
,[DISABLED]
,[ID])
VALUES ('NewUser','{PBES}Password','0','0')
GO


Where the items in bold you will have to add your user and your encrypted password. To encrypt the password please follow the below link:

The Password Tool