Identity Manager does not create IM_AUTH_USER during installation

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

During the Identity Manager installation when the management console secure flag is set to true no user is saved in the IM_AUTH_USER table. 

 

Environment

Release : 14.x

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution

The below instructions discuss modifying your database directly.  We strongly recommend you have a backup and discuss these changes with your database administrator. 

You can manually add the user into the IM_AUTH_USER table by running an insert statement.  Below is an example of a statement you may run:

INSERT INTO [dbo].[IM_AUTH_USER]
([USER_NAME]
,[PASSWORD]
,[DISABLED]
,[ID])
VALUES ('NewUser','{PBES}Password','0','0')
GO

Where the items in bold you will have to add your user and your encrypted password. To encrypt the password please follow the below link:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-manager/14-3/configuring/fips-140-2-compliance/the-password-tool.html