Error while retrieving list of Projects - 500 No JSON Formatted Retrofit Error

Products

• CA Application Test
• Service Virtualization

Issue/Introduction

Login to Portal and see huge error message with error:

Error while retrieving list of Projects. (500 No JSON Formatted Retrofit Error

Environment

All supported DevTest releases.

Cause

Permission issue.

Resolution

Open permissions on DEVTEST_HOME/Projects folder of where Portal is running.