CA View - SARDBI03 Message Received

Products

• View

Issue/Introduction

The client received, in their View SARSTC task, the following SARDBI03 message:  SARDBI03 INDEX FILE BLOCK AT A RANGE

Environment

Release : 14.0

Component : CA View

Resolution

A SARDBI03 condition means that there is a problem with the index. 

From a review of past cases with a SARDBI03 problem, the majority of those cases, to success, recommended the following: 

 . Shut all tasks down that affect the database (SARSTC, SARXMS, SAREAS, including any CA Deliver tasks that do direct-writing to that database.  

 . Run a SARDBASE VERIFY. 

 . Note: The length of time required to run a VERIFY will depend on factors such as the size of the database index, I/O response time on the affected volumes, the priority of the VERIFY job submitted, etc.  

 . At the conclusion of the VERIFY run, try restarting the problem task first. 

 . If it starts successfully, then all is well. 

 . If there is no successful restart:

 . . Run a SARDBASE REORG ASYNCH. 

 . . At the conclusion of the REORG run, try restarting the problem task first. 

In this instance, a run of SARDBASE VERIFY was enough to reset the database pointers, to allow the SARSTC task to start with no errors.