Siebel endpoint creation fails in Identity Manager

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

When attempting to create an "Oracle Siebel" endpoint in the CA Identity Manager (IM) User Console, the creation process fails with an operational error dialog:

Error: Connector Server Add Failed code 1: (OPERATIONS ERROR)


Environment

Release : 14.x

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Cause

This issue occurs when the Oracle Siebel Connector configuration settings are incorrect or incomplete during the endpoint registration process.

Resolution

To resolve this issue, complete the installation and configuration of the Oracle Siebel Connector by following the step-by-step instructions in the Oracle Siebel CRM Connector Installation Guide.