Error : Policy Server XPS command reports Class is undefined

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On
• SITEMINDER

Issue/Introduction

 

XPS Tools (XPSImport, XPSExport, XPSExplorer, etc) will return the
following error(s):

  (ERROR) : [sm-xpsxps-00270] Class 250095033 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 336418863 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 336418863 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1133357390 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1307541511 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1307541511 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 246090516 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 927667842 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 388784221 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1071830801 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 164591881 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1071830801 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 164591881 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1071830801 is undefined.

 

Environment

 

Policy Server all versions;

 

Cause

 

Export the Policy Store as an LDIF and locate the objects defined with
a Class that matches the integer value from the error.

(ERROR) : [sm-xpsxps-00270] Class 250095033 is undefined.
--------------------------------------------------------------------------------------

  dn: xpsNumber=0195684762,ou=XPS,ou=PolicySvr4,ou=SiteMinder,ou=Netegrity,dc=mycompany,dc=com
  objectClass: top
  objectClass: xpsObject
  xpsNumber: 0195684762
  xpsUpdateBy: SMSTUB
  xpsGUID: 0d-00062da8-74a1-1d09-b2c5-413430400000
  xpsClass: 250095033
  xpsUpdateMethod: 1
  xpsSortKey: 2-0000004443
  createTimestamp: 20190619094114.548Z
  xpsCategory: 2
  creatorsName: cn=dsamanager,ou=ldap,ou=administrators,dc=mycompany,dc=com

-------------------------------------------------------------------------------------

Here we validated that "250095033" is not a valid xpsClass. The DN for
this object can be deleted from the Policy Store.

 

Resolution

 

1) Validated that "250095033" is not a valid xpsClass.  
2) Delete any DN from the Policy Store where xpsClass is populated
   with a value that matches the value in the "Class 'n' Undefined"
3) Restart the Policy Server