Error : Policy Server XPS command reports Class is undefined
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Error : Policy Server XPS command reports Class is undefined

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Article ID: 135479

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On SITEMINDER

Issue/Introduction

 

XPS Tools (XPSImport, XPSExport, XPSExplorer, etc) will return the
following error(s):

  (ERROR) : [sm-xpsxps-00270] Class 250095033 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 336418863 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 336418863 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1133357390 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1307541511 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1307541511 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 246090516 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 927667842 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 388784221 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1071830801 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 164591881 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1071830801 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 164591881 is undefined.
  (ERROR) : [sm-xpsxps-00270] Class 1071830801 is undefined.

 

Environment

 

Policy Server all versions;

 

Cause

 

Export the Policy Store as an LDIF and locate the objects defined with
a Class that matches the integer value from the error.

(ERROR) : [sm-xpsxps-00270] Class 250095033 is undefined.
--------------------------------------------------------------------------------------

  dn: xpsNumber=0195684762,ou=XPS,ou=PolicySvr4,ou=SiteMinder,ou=Netegrity,dc=mycompany,dc=com
  objectClass: top
  objectClass: xpsObject
  xpsNumber: 0195684762
  xpsUpdateBy: SMSTUB
  xpsGUID: 0d-00062da8-74a1-1d09-b2c5-413430400000
  xpsClass: 250095033
  xpsUpdateMethod: 1
  xpsSortKey: 2-0000004443
  createTimestamp: 20190619094114.548Z
  xpsCategory: 2
  creatorsName: cn=dsamanager,ou=ldap,ou=administrators,dc=mycompany,dc=com

-------------------------------------------------------------------------------------

Here we validated that "250095033" is not a valid xpsClass. The DN for
this object can be deleted from the Policy Store.

 

Resolution

 

1) Validated that "250095033" is not a valid xpsClass.  
2) Delete any DN from the Policy Store where xpsClass is populated
   with a value that matches the value in the "Class 'n' Undefined"
3) Restart the Policy Server