Risk, Issues and Changes tab missing from Clarity PPM General Overview Screen

Products

• Clarity PPM On Premise

Issue/Introduction

Risk, Issues and Changes tab missing from Clarity General Overview Screen

Environment

Release :  All Releases

Component : CA PPM SECURITY INTEGRATION

Resolution

1. For users to see the Risks & Issues tab, they will need the access right: Instance (Page - View) for Risks, Issues and Changes. 

To grant this right: 

• Go to Administration->Resources and click on the resource 
• From the Resource's Access Rights tab drop down, select Instance 
• Click Add 
• Select 'Page' from the drop down and click Next
• Click 'Page View' and click Add and Continue
• Filter for Risks, Issues and Changes (or the name of the tab they need access to) and check the check box next to those and click Add. 

       

       2. To see the portlets on the page,  they would also need Instance (Portlet - View) for Risk Management.
       3. If users are granted Page View/Portlet View rights at the global level then this would include all the access to these pages/portlets so they wouldn't require the instance level rights. 

Tip: To search in access rights for other overview tabs such as Sponsor and Program Dashboard, you can filter by pageID of "*cop* as these contain this in their ID.   

The portlets on those pages would require additional instance rights of Portlet View for each portlet using the steps below: 

 1. Go to Administration->Resources and click on the resource 

 2. From the Resource's Access Rights tab drop down, select Instance 

 3. Click Add 

 4. Select 'Portlet' from the drop down and click Next 

 5. Click 'Portlet View' and click Add and Continue

 6. Filter for the portlet name (such as Risk Management) and check the check box next to those and click Add. 

Additional Information

 Here's a link to the documentation that provides some more details on the access rights needed: PMO Accelerator Access Groups