sdgtw probe - servicenow - communication question
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sdgtw probe - servicenow - communication question

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Article ID: 135106

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are not able to access direct webservices from ServiceNow.

Environment

Release : 9.0

Component : sdgtw

Resolution

the sdgtw probe use SOAP request to communicate to Service Now. You must have access to WSDL file to create incident in Service now. example: https://<servicenowhost>/incident.do?WSDL"

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