SPC-OCP-100085 error starting the Spectrum Control Panel (SCP) on Windows

Products

• CA Spectrum

Issue/Introduction

SPC-OCP-100085 error starting the Spectrum Control Panel (SCP) on Windows:

SPC-OCP-100085: The connection was refused by the Process Daemon on spectrum. 

Either this host or the user running the SPECTRUM CONTROL PANEL does not have .hostrc permission or the user is not a valid user on host spectrum.

Environment

Release : Any Spectrum release running on Windows

Component : Spectrum Control Panel (SCP)

Resolution

If starting the Control Panel from one Spectrum system and connecting to another, ensure the hostname of the system where you are starting the SCP is in the $SPECROOT/.hostrc of the system connecting to.

Ensure you are logged into the Windows system as the user that owns the Spectrum installation. Note Spectrum is case sensitive. For example, you are logging into the system as user "spectrum" and the user that owns the Spectrum installation is user "Spectrum". 

This could be an issue with processd. Try restarting processd by doing the following:

    1. Log into the system as the user that owns the Spectrum installation

    2. Start a bash shell by running "bash -login"

    3. cd to the $SPECROOT/lib/SDPM directory and enter the following command:

./processd.pl restart

This could be an issue with the Location Server. Try restarting the Location Server by ending the task using the Windows Task Manager. processd will start a new one.