We need to sub-folder fully show in CA Service Catalog 17.x

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

we would like to increase  the offering/folder name  display length 

Environment

Release :

Component : CA SERVICE CATALOG  17.x 

Cause

This is by design  .  The users can have mouse hover over on the specific  offering , it will be able to display the full   offering name then .  

  If you want to increase the display length here ,  you will need to do "customization"   on  your catalog system for it . 

Resolution

1.     From folder USM_HOME\view\webapps\usm\explorer\request\   

copy file Catalogbrowse.xsl

copy file Cataloggetchildren.xsl

copy file catalogsubbrowse.xsl

into folder: USM_HOME\filestore\custom\explorer\request\

(if  this full folder-path does not exist, create (sub)folders accordingly).

Note:  please never modify those files at  their original place and only modify/customize them on the filestore\custom\explorer\request\ folder .   

2.   From USM_HOME\filestore\custom\explorer\request\

Open file Catalogbrowse.xsl

 

   1)    locate the following section :

          <a id="{offering_id/LITERAL}" href="javascript:detailsclick('{offering_id/LITERAL}', '{offering_code/LITERAL}')" class="feature_label"  tabindex="0" title="{offering_name/LITERAL}" aria-label="{$xslcontent/featured_services}{offering_name/LITERAL}{offering_description/LITERAL}">  <!-- Accesskey for Featured list-->

              <xsl:call-template name="shortenName">

              <xsl:with-param name="str" select="offering_name/LITERAL"/>

              <xsl:with-param name="shortenLength" select="number(30)"/>

              </xsl:call-template>

              </a>

change the line "<xsl:with-param name="shortenLength" select="number(30)"/>" above  to 

<xsl:with-param name="shortenLength" select="number(80)"/>

2)   locate the following section 

         <xsl:otherwise>

            <span title="{folder_name/LITERAL}">

            <xsl:call-template name="shortenName">

            <xsl:with-param name="str" select="folder_name/LITERAL"/>

            <xsl:with-param name="shortenLength" select="number(30)"/>

            </xsl:call-template>

            </span>

          </xsl:otherwise>

change the line "<xsl:with-param name="shortenLength" select="number(30)"/>"  above  to :

<xsl:with-param name="shortenLength" select="number(80)"/>

 

3)  locate the following section :

              <div id="subtab_link" class="left_panel_menu_sub">

              <li class="anchor_li">

                <a title="{$escapedName}" id="anchor_1" tabindex="0" href="javascript:showofferings('{folder_id/LITERAL}','{folder_parent_id/LITERAL}','{parent_name/LITERAL}')" class="datalinking folder_leftpanel">

                  <xsl:call-template name="shortenName">

                  <xsl:with-param name="str" select="$escapedName"/>

                  <xsl:with-param name="shortenLength" select="number(30)"/>

                  </xsl:call-template>

                </a>

              </li>

              </div>

change   the line   " <xsl:with-param name="shortenLength" select="number(80)"/> "  above  to 

<xsl:with-param name="shortenLength" select="number(80)"/>

save the file .  

3.  From USM_HOME\filestore\custom\explorer\request\

Open file Cataloggetchildren.xsl

1)  locate the section :

      <tr>

          <td rowspan="2" align="absmiddle">

            <xsl:if test="string-length(offering_image_file/LITERAL)&gt;0">

              <a href="javascript:detailsclick('{offering_id/LITERAL}', '{offering_code/LITERAL}')"><!--hsuja04 added offering_code field-->

                <img border="0" align="left" src="FileStore/images/offerings/{offering_image_file/LITERAL}" height="32" width="32"/>  

              </a>

            </xsl:if>

          </td>

          <td width="95%">

          <a href="javascript:detailsclick('{offering_id/LITERAL}', '{offering_code/LITERAL}')" class="quick_start_link">

            <xsl:value-of select="util:ellipsis(offering_name/LITERAL,35)" />

          </a>

          </td>

        </tr>

change the line "<xsl:value-of select="util:ellipsis(offering_name/LITERAL,35)" /> "  above to 

<xsl:value-of select="util:ellipsis(offering_name/LITERAL,85)" />

2)  locate the section 

     <a href="javascript:folderdrill('{folder_id/LITERAL}')" tabindex="0" alt="{$folderLinkTooltip}" title="{$folderLinkTooltip}" class="folder_label folder_leftpanel" aria-label="{$folderLinkTooltip} {folder_description/LITERAL}" accesskey="l">

        <xsl:choose>

          <xsl:when test="folder_id/LITERAL=$rootID">

            <xsl:value-of select="$xslcontent/unknown"/> 

          </xsl:when>

          <xsl:otherwise>

            <xsl:value-of select="util:ellipsis(folder_name/LITERAL,28)" />

          </xsl:otherwise>

        </xsl:choose>                          

      </a>

change the line  "<xsl:value-of select="util:ellipsis(folder_name/LITERAL,28)" />"  above   to 

<xsl:value-of select="util:ellipsis(folder_name/LITERAL, 100)" />

3)  locate the section :

              <li class="left_panel_menu_sub">

                <a title="{$escapedName}" id="anchor_1" href="javascript:folderdrill('{folder_id/LITERAL}')" class="datalink folder_leftpanel">

                  <xsl:choose>

                    <xsl:when test="string-length($escapedName) &lt; 18" >

                      <xsl:value-of select="$escapedName" />

                    </xsl:when>

                    <xsl:otherwise>

                      <xsl:value-of select="concat(substring($escapedName,1,15),'...')" />

                    </xsl:otherwise>

                  </xsl:choose>

                </a>

              </li>       

change it  to :

             <li class="left_panel_menu_sub">

                <a title="{$escapedName}" id="anchor_1" href="javascript:folderdrill('{folder_id/LITERAL}')" class="datalink folder_leftpanel">

                  <xsl:choose>

                    <xsl:when test="string-length($escapedName) &lt; 100" >

                      <xsl:value-of select="$escapedName" />

                    </xsl:when>

                    <xsl:otherwise>

                      <xsl:value-of select="concat(substring($escapedName,1,97),'...')" />

                    </xsl:otherwise>

                  </xsl:choose>

                </a>

              </li>       

save the file .

4.   From USM_HOME\filestore\custom\explorer\request\

Open file catalogsubbrowse.xsl

locate the section 

                      <div class="servicedetails_big_side_1">

        <span title="{offering_name/LITERAL}" class="servicename_big_side_1">  

                                 <xsl:value-of select="util:ellipsis(offering_name/LITERAL,35)" />

       </span>

       <span title="{offering_description/LITERAL}" class="servicedescription_big_side_1">

<xsl:value-of select="util:ellipsis(offering_description/LITERAL,100)" />

</span>

       </div>

 

change the line "<xsl:value-of select="util:ellipsis(offering_name/LITERAL,35)" />"  above to 

<xsl:value-of select="util:ellipsis(offering_name/LITERAL, 85)" />

save the file 

5.    After you make the  changes above for those 3 files , do the following steps to have the changes to take effect  :

1 )   stop the 'Service Catalog' service

2 )  clear the browser cache

3 )   clear  all the files under   USM_HOME\view\translets\ folder

4 )  start the 'Service Catalog' service