Licence Count ITAM

Products

• CA IT Asset Manager
• CA IT Asset Manager Asset Portfolio Management
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER

Issue/Introduction

I would like to know how to count the total number of licenses used in ITAM. The request would be to know who logged in and when they logged in.

Environment

Release:

Component:

Resolution

Unfortunately, the application does not store history information on who logged in and when they logged in.

Reports can be run on different objects, such as asset or legal document. They can include last updated user.

This will provide some information on when a user last updated an object, but it will not provide information on the last login, or logins where updates were not made.