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upgrading to 3.6 - install fails on rh 6.10 - not a supported os


Article ID: 134845


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration


As outlined in the docset, we are trying to install CAPM 3.6 on rh 6.10. passed.


But fails:  


[[email protected]<host> IMDataRepository_vertica9]# ./ -p

Log File: logs/install_log_install_07-17-2019_10-29-02.log

The authenticity of host 'localhost (' can't be established.

RSA key fingerprint is 7f:b3:a2:49:f0:bf:8e:7c:3a:92:d6:c9:bf:cc:6b:31.

Are you sure you want to continue connecting (yes/no)? yes

Warning: Permanently added 'localhost' (RSA) to the list of known hosts.

Connection closed by

Connection closed by

Connection closed by

Not a Linux release this script can run on. Please see documentation for supported releases. [FAIL]




Script finished - ./



CAPM 3.x on linux RH 6.10


Something on this system is preventing the install from reading /etc/release

So it causes that specific error.


There is a file called


And if it is edited, then it must allow localhost to ssh

In this case, here is the original entry in access.conf

+ : root : LOCAL  <shortname> <longname>

And to fix the problem it was edited to read:

+ : root : LOCAL  <shortname> <longname> localhost

Additional Information

man access.conf