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The Chassis Cards and Interfaces subview of the Cisco Chassis View in Spectrum OneClick is blank for Cisco 4506E device models

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Article ID: 134809

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

The Chassis Cards and Interfaces subview of the Cisco Chassis View in Spectrum OneClick is blank for Cisco 4506E device models

Environment

Release : Any Spectrum version

Component : Spectrum Modeling

Cause

The Chassis Cards and Interfaces subview of the Cisco Chassis View get the information from the cardTable  and cardIfIndexTable tables in the Cisco Chassis mib on the device. A check on the cardTable  and cardIfIndexTable tables in the Cisco Chassis mib on the device using MIB Tools shows these tables are not populated.

Resolution

None as this is an issue with mib support on the device. Please contact the vendor.