UMP error after restart: This server is not registered

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When access UMP,  error messages are returned:

Headline: Liferay Portal Enterprise Edition 6.1.30EE

Message:  This server is not registered

Server Info:  Server information for Host Name, IP Address,  MAC Address

Licenses Registered: There are no licenses registered.

Environment

Release : 8.51

Component : UIM - UMP

Cause

There are corruptions in the wasp folder.

Resolution

Restore wasp folder from a backup taken before the issue if you have and then redeploy UMP packages to the UMP robot and restart the nimbus servcie.

Otherwise, run the UMP installer again on UIM server and reboot UMP server as requested.