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not seeing GC Heap usage metric for any applicaiton

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Article ID: 134689

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Not able to  seeing GC Heap usage metric for Any production application.

Environment

Introscope EM  10.7.0.104 

Wily Agents: 10.1, 10.2,  and 10.5   

Apache Tomcat 8.5 

Oracle JVM 1.8 

RHEL 7 / 8  

Cause

Identifyed that “HeapUsedPercentage”Calculator was missing on environment

Resolution

Placed the missing “HeapUsedPercentage”Calculator.