Sybase probe never start on Windows robot

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Deployed sybase probe on a Windows robot and it never start up. Probe status goes red.
When trying to execute sybase_monitor.exe from command prompt, it fails with the following error.

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The program can't start because MSVCR100.dll is missing from your computer.
Try reinstalling the program to fix this problem.
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And sybase log shows:

Controller: Max. restarts reached for probe 'sybase' (command = sybase_monitor.exe) 

Environment

Sybase probe 4.32

Windows Server 2012 R2 Standard , 64-bit

Cause

Visual C++ 2010 SP1 Redistributable Package (x86) is missing.

Resolution

Deploy "vs2010sp1_vcredist_x86" package to the robot, and restart robot.