Historical metric limit reached

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Our EM's are reaching capacity and now see this message below; new agents are no longer able to report.

How high can we raise the max count without affecting the stability of the platform. We have increased to 3,000,000 in the interim.

6/12/19 08:16:45.304 AM PDT [WARN] [Harvest Engine Pooled Worker] [Manager.Agent] The EM has too many historical metrics reporting from Agents and will stop accepting new metrics from Agents. [ Current count = 2,800,001. Max count = 2,800,000]

Environment

Release : 10.X

Component : APM EM

Resolution

You need to do smartstor maintenance and clean up on a regular basis.

The information is available in the online guide and there are also several Tech Docs available on this topic.

Here are some of the information that can help you.

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/administrating/configure-enterprise-manager/configure-and-manage-smartstor-data.html#concept.dita_cb6c03308b28e363db77958587a5f58648ce4316_UsetheSmartStorCommandLineTools

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/administrating/configure-enterprise-manager/configure-and-manage-smartstor-data.html#concept.dita_cb6c03308b28e363db77958587a5f58648ce4316_TrimSmartStorDataandMetadata

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=10279

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=13261

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=36897

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=124364

You can also post questions to the APM community to get help with this type of question/configuration.

https://community.broadcom.com/enterprisesoftware/home