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SubClass for Asset was not updated during data import

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Article ID: 134595

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Updated On:

Products

CA IT Asset Manager CA IT Asset Manager Asset Portfolio Management CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER

Issue/Introduction

I am  uploading data in ITAM 17.1 with Data Importer. For some Assets, the subclass column is blank although in the file the value was given.


Environment

Release : 17.1

Component : CA Asset Portfolio Management

Resolution

Verify the subclass only exists for one family and class. If the subclass exists for multiple families, a one to one match can not be made.