SubClass for Asset was not updated during data import

Products

• CA IT Asset Manager
• CA IT Asset Manager Asset Portfolio Management
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER

Issue/Introduction

I am  uploading data in ITAM 17.1 with Data Importer. For some Assets, the subclass column is blank although in the file the value was given.

Environment

Release : 17.1

Component : CA Asset Portfolio Management

Resolution

Verify the subclass only exists for one family and class. If the subclass exists for multiple families, a one to one match can not be made.