How to avoid robot inactive alarms while robot moving to another hub
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How to avoid robot inactive alarms while robot moving to another hub

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Article ID: 134575

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Updated On: 01-22-2025

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

How to avoid hub raising robot inactive alarm in the following scenario?

1. hub is experiencing issues due to network outage inbetween managing robots.

2. Robots already moved to another hub, as part of robot failover.

Environment

hub any version

Cause

This is working by design, and not preventable.

Resolution

There is no out-of-the-box solution.