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Tomcat comes up and then comes right down with CA Web Viewer 12.1

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Article ID: 134500

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

With CA Web Viewer 12.1 Tomcat comes up, but then Tomcat comes right down.  Logs do not indicate the problem.

 

Cause

Port conflict for Tomcat

Environment

Release : 12.1

Component : OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Apache Tomcat

Resolution

Found that ones of the ports defined in the Tomcat server.xml was being used by some other application. Changed SHUTDOWN port from 8005 to 8035

Additional Information

If this does not resolve the problem, please see:

CA Web Viewer 12.1 Tomcat Task will not start after IPL