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With Topaz from Compuware - C1G0008E when attempting to display an element.

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Article ID: 134475

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Updated On:

Products

Endevor Software Change Manager (SCM) Endevor Software Change Manager - Natural Integration (SCM) Endevor Software Change Manager - ECLIPSE Plugin (SCM) Endevor Software Change Manager - Enterprise Workbench (SCM)

Issue/Introduction

We have Endevor installed on 2 LPARs. 

Developers have recently started using Compuware's Topaz Workbench product.

One one of our LPARs the following message is displayed when a user attempts to view an Endevor element :


Cause

The message C1G0008E tell us that there is no file to receive the element, the request to Endevor is built by Topaz and the API used is a Compuware API CXTPMAIN.

A Retrieve is attempted but the "TO FILE" is missing, incorrectly passed to Endevor or not allowed.


Environment

All Release of CA Endevor Software Change Manager

Compuware's Topaz Workbench product

Resolution

Allocate trace EN$DPMSG to Compuware utility CXTPMAIN in the STC proc. 

The trace shown that a custom Endevor EXIT 4 that prevents the dynamic allocation of the temporary dataset to store the Endevor element to be browsed. 

Fix the custom Endevor EXIT 4 and make sur it allows the dynamic allocation of the temporary dataset to store the Endevor element to be browsed. 

Additional Information

Also look at the compuware.log.

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