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Unable to perform XOG Operation in lower environment

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Article ID: 134456

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

When attempting to xog from one environment to another and using properties file for some reason I am getting XOG Invoke Failed -> Login Failed. Can you advise why?

Environment

Release : 15.4.1

Component : CA PPM SAAS XML OPEN GATEWAY (XOG)

Resolution

Xog user had "Force Password Change" flag checked. Once unchecked and saved, login was successful.