Error: U00003359 Agent 'SQL02.BLUH.I.AM.MORE.THAN.32....' uses an incorrect Company Key

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When Agent's name is longer than 32 characters, it throws the error which has nothing to do with the name being too long:

U00003359 Agent 'SQL02.BLUH.I.AM.MORE.THAN.32....' uses an incorrect Company Key.

Cause

32 characters is the limit for the agent name as it is stated in the documentation, however, the incorrect error message is a defect. 

Environment

Release : SQL Agent 12.1.0+build.852 and 12.1.1+build.936

Component : SQL Agent.

Resolution

Please upgrade to one of the following versions:

Automation.Engine 12.3.1 - pending release in October 2019

Automation.Engine 12.4.0 - pending release in March 2020

Workaround: shorten the agent name to less than 32 characters.