Error: U00003359 Agent 'SQL02.BLUH.I.AM.MORE.THAN.32....' uses an incorrect Company Key

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When Agent's name is longer than 32 characters, it throws the error which has nothing to do with the name being too long:

U00003359 Agent 'SQL02.BLUH.I.AM.MORE.THAN.32....' uses an incorrect Company Key.

Environment

Release : SQL Agent 12.1.0+build.852 and 12.1.1+build.936

Component : SQL Agent.

Cause

32 characters is the limit for the agent name as it is stated in the documentation, however, the incorrect error message is a defect. 

Resolution

Please upgrade to one of the following versions:

Automation.Engine 12.3.1 - pending release in October 2019

Automation.Engine 12.4.0 - pending release in March 2020

Workaround: shorten the agent name to less than 32 characters.