Message: Can not start fault_correlation_engine, start after (relationship_services)

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Can not start fault_correlation_engine, start after probe not enabled (relationship_services)  AlarmID: NY58500064-96192  Origin: UIM-Primary-Hub-Backup  SubSystem: Controller

Incident INC336021 is approaching SLC Resolution Criteria.

 

Short Description: Message: Can not start fault_correlation_engine, start after

 

Description: Message: Can not start fault_correlation_engine, start after probe not enabled (relationship_services) AlarmID: NY58500064-96192 Origin: UIM-Primary-Hub-Backup SubSystem: Controller

 

Environment

Release: UIM v8.5.1

Component : UIM - FAULT_CORRELATION_ENGINE

Cause

-  The robot's controller.cfg  on the Primary contains an entry in which the fault_correlation is configured to start after the relationship_services probe. Its possible that the fault_correlation probe was started which generated this alarm based on the dependency. 

Resolution

Deactivated the probes:

- fault_correlation

- topology_agent

- relationship_services

Saved off the probe directories in case they are needed in the future.

Rt-click and deleted those probes.

Removed the probe directories from the Primary and HA machines.

Adjusted the HA.cfg and removed the probes from the startup configuration.

Acknowledged the alarm.

You can choose to stop the robot and remove the controller.cfg sections pertaining to the 3 probes listed above as well.

Then Activate the robot again.