User Access Delays After User Creation

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

A user created has a local UIM user ‘Julian’ in production, but is able to log into Infrastructure Manager but not into UMP.

 

Environment

Release : 9.0.2

Component : UNIFIED INFRASTRUCTURE MGMT

Cause

The User Administration Window is still open in IM so the User creation process is not fully finished and therefore it is not published into UMP

Resolution

you have to close the IM user administration windows so that the new users are getting published into UMP