Cannot install UIM robot with answer file

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When attempting to install the CA UIM robot with an answer file and in silent mode, the agent is installing but not reading the answer file.

I have placed both the OS native installer and the answer file on the E:\ drive and ran the command  as adminsitrator:

nimsoft-robot-x64.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /DIR="E:\Nimsoft" /LOG="installlog.txt"

But after the install the robot.cfg file does not have the configs that would have come from the answer file.

What can cause this and how can we correct it?

Environment

UIM 9.1 And earlier

Component: UIM - ROBOT_EXE 7.97 and earlier

Cause

The structure of the answer file was incorrect.

The White Spaces before and after the = had to be removed.

Resolution

Had to change the answer file from:

domain = <DomainName>

hub = <HubName>

hubip = XXX.XXX.XXX.XXX

hubrobotname = <HubRobotName>

hubport = <HubPort>

loglevel = 5

logsize = 15000

To:

domain=<DomainName>

hub=<HubName> 

hubip=XXX.XXX.XXX.XXX

hubrobotname=<HubRobotName>  

hubport=<HubPort>   

loglevel=5 

logsize=15000 

The White Spaces before and after the = had to be removed.