The Synchronize Agile Central / Rally Sync job fails intermittently in Clarity with the following error found in the bg-ca.logs:
Error: java.io.IOException: Could not add milestone:
Caused by reference in the bg-ca.logs for this issue may show one or both of the following:
java.io.IOException: HTTP/1.1 502 Proxy Error
or
java.io.IOException: HTTP/1.0 504 Gateway Time-out
or
java.io.IOException: Could not add milestone: Caused by: java.io.IOException: HTTP/1.1 524 Origin Time-out
Component : CA PPM SAAS RALLY
Releases: 15.6, 15.6.1, 15.7, 15.7.1, 15.8, 15.8.1
This is caused by DE50348
A fix to alleviate this issue has been added to 15.7.1.4 and 15.8.1.1
Workaround: Run the job again, this is typically an intermittent issue