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Policy Server crashing every time Arcot/Riskminder is called

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Article ID: 134282

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Updated On:

Products

CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort) CA Strong Authentication CA Rapid App Security CA Risk Authentication CA Advanced Authentication CA API Gateway

Issue/Introduction

Upgrading to 9.0 on a RHEL system and then invoking Riskminder flow may lead to a Policy Server crash with no core dump. The smexec logs for Broadcom Stieminder  shows that a Process ID (PID) changes which is indicative of a crash but no core is generated,.



Cause

On a Linux platform, "undefined symbols in Broadcom's Risk Authentication / Strong Authentication Adapter shared libraries leads to a Policy Server crash on RHEL". No core is generated. 

Environment

Release :

Component : AuthMinder(Arcot WebFort)  on Linux platform

Resolution

A hot fix exists for this issue. Attaching the fix for this issue along with the release notes that help one to deploy the fix. 


Attached files are as follows 


1. CA-Adapter-9.0-DE333773-Hotfix. 

3. CA-Adapter-9.0-DE333773-Hotfix-Release-Notes.txt

Additional Information

Please test the attached fix thoroughly in a non-production environment prior to apply the same in a Production environment. 

Attachments

1562619275167__CA-Adapter-9.0-DE333773-Hotfix.zip get_app
1562619207787__CA-Adapter-9.0-DE333773-Hotfix-Release-Notes.txt get_app