NAC UI throwing HTTP Status 404 - /datamanagement/index.jsp error

Products

• CA Release Automation - Release Operations Center (Nolio)
• CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

We have NAC UI throwing HTTP Status 404 - /datamanagement/index.jsp  error. 

Environment

Release : 6.5,6.6 and higher

Component : CA RELEASE AUTOMATION RELEASE OPERATIONS CENTER

Cause

There was a miss-configuration of the key  jmx.web.console.ssl.keystore. password in the file /webapps/datamanagement/WEB-INF/distributed.properties

Wrong entry

jmx.web.console.ssl.keystore.

password=<<encrypted_password>>

Resolution

As mentioned there was an extra new line character in the key which needs to be corrected. We will correct the configuration in the file /webapps/datamanagement/WEB-INF/distributed.properties and save the same. With below changes, please restart the Data Management Service.

Correct entry

jmx.web.console.ssl.keystore.password=<<encrypted_password>>