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Error message running benchmark tool This process is already running (ASP-W0)

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Article ID: 134190

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Software Asset Manager (CA SAM)

Issue/Introduction

When running the Benchmark Tool, I am getting an error:
“This process is already running and cannot be started more than once. (ASP-W0)”


Environment

Release :

Component : CA Asset Portfolio Management

Resolution

Wait until the other KPI calculation has finished or delete the entry with the code "control_last_kpi_status" from the system configuration table, Admin - Configuration - Browse Configuration.